Terms & Conditions
Please read these terms carefully before using our services and products.
Last Updated: January 16, 2026
1. Introduction
Welcome to Trinetra Technoworld Pvt Ltd. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these terms.
If you do not agree with any part of these terms, please do not use our services.
2. Use of Services
2.1 Eligibility
You must be at least 18 years old to purchase our products. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into binding contracts.
2.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
2.3 Prohibited Activities
- Using our services for any illegal or unauthorized purpose
- Attempting to gain unauthorized access to our systems
- Interfering with the proper functioning of our services
- Reproducing or reselling our products without authorization
3. Products and Services
3.1 Product Information
We strive to ensure that product descriptions and specifications are accurate. However, we do not guarantee that all information is error-free. Product images are for illustration purposes and actual products may vary.
3.2 Pricing
All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Prices shown at the time of order placement will be honored.
3.3 Installation Services
Professional installation services are available for smart home products. Installation terms, warranties, and conditions will be provided separately at the time of service booking.
4. Orders and Payment
4.1 Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.
4.2 Payment Terms
Payment must be made in full at the time of order unless alternative arrangements have been agreed upon. We accept various payment methods including cards, UPI, net banking, and cash on delivery.
5. Warranties and Liability
5.1 Product Warranty
Products come with manufacturer warranties as specified. Warranty terms vary by product and will be detailed in the product documentation. We are not responsible for manufacturer warranty claims beyond facilitating the process.
5.2 Limitation of Liability
To the maximum extent permitted by law, Trinetra Technoworld Pvt Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
6. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Trinetra Technoworld Pvt Ltd and is protected by intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without express written permission.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to such collection and use.
For detailed information about how we handle your data, please review our Privacy Policy.
8. Dispute Resolution
Any disputes arising from these terms or our services will be governed by the laws of India. You agree to submit to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
We encourage you to contact our customer service team first to resolve any issues before pursuing legal action.
9. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
10. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
Email: support@trinetratechno.world
Phone: +91 91062 55483
Address: Plot no 129, 3rd lane Darukhana, Mazgaon, Mumbai