Refund Policy
Transparent and fair refund processing for all eligible returns and cancellations.
Refund Processing Time
Once we receive your returned item, our team will inspect it and process your refund within the timeframes below:
Inspection Period
3-5 Days
Quality check and verification
Refund Processing
5-7 Days
After approval to your account
Refund Methods
Refunds will be issued to your original payment method. Here's what you can expect:
Credit/Debit Card
5-10 business daysRefund appears in your bank statement
Net Banking/UPI
3-5 business daysDirect credit to your bank account
Digital Wallets
2-3 business daysInstant credit to wallet balance
Cash on Delivery
7-10 business daysBank transfer after verification
Types of Refunds
Full Refund
- Unopened items within 30 days
- Defective products (with proof)
- Order cancellation before shipping
- Wrong item delivered
Partial Refund
- Opened electronics (15% restocking fee)
- Items without original packaging
- Returns after 15-30 day window
- Missing accessories or manuals
Order Cancellation Refunds
✓
Before Dispatch
100% refund within 3-5 business days. No cancellation charges.
!
After Dispatch
Treated as a return. Standard return policy and refund process applies.
Important Information
- Refunds do not include original shipping charges unless the return is due to our error
- Bank processing times may vary and are beyond our control
- You will receive an email confirmation once your refund is processed
- For international orders, currency conversion rates at the time of refund apply